Air Ambulance and Medical Jet Transport
Pressurized jets configured as flying intensive care suites, staffed by a flight nurse and paramedic or physician team, launched from the Massachusetts field closest to the referring bedside.

One coordinator, one case file, from the sending unit in Massachusetts to the receiving bed anywhere in the world.
Arranging medical flights Massachusetts families can rely on means understanding where the Commonwealth's care actually sits: the Longwood Medical Area's cluster of academic hospitals, the Route 128 corridor of community and specialty centers, Baystate in Springfield anchoring the west, UMass Memorial in Worcester holding the middle, and the Cape and Islands feeding patients toward Boston whenever a case outgrows a seasonal hospital.
Angel Flights LLC has coordinated air ambulance, medevac, stretcher flight, medical escort, and critical care transport missions for more than four decades. Whether the patient transfer is a thirty-minute hop off Nantucket or a repatriation flight from overseas, the same operations desk owns the file from intake to handoff.
Four decades of mission coordination, a credentialed medical director on every case, and crews built to acuity rather than to a template.
43+ years
Coordinating medical missions
Thousands
Of patient flights completed
FAA-certified
Operators on every mission
Credentialed
Medical directors on call
Insurance
Accepted and billed directly
Hospital
Partners across the Commonwealth
CAMTS-standard
Clinical protocols
Flight nurses
On every mission, without exception
Pressurized jets configured as flying intensive care suites, staffed by a flight nurse and paramedic or physician team, launched from the Massachusetts field closest to the referring bedside.
One coordinator owns the whole chain: ground ambulance at the sending hospital, the flight leg, and the receiving unit handoff, so no family member is left arranging a segment alone.
A credentialed clinician travels in the cabin beside a stable, seated patient on scheduled airline service, managing medication timing, oxygen paperwork, and connection logistics.
For patients who cannot sit upright, we arrange a carrier-approved stretcher installation with the airline's medical desk and stage the boarding well ahead of general passengers.
Transcontinental missions are planned around fuel stops, crew duty limits, and the patient's tolerance for time aloft, with clinical checkpoints logged at every leg.
Returning a patient to or from the Commonwealth involves customs clearance, consular documentation, and receiving-facility acceptance, all handled by the same operations desk.
Isolette-equipped aircraft and pediatric-credentialed crews move newborns and children to specialty units, with a parent seat reserved whenever weight and balance allow.
Tertiary referrals move on the clinical timeline set by the two care teams, with report called physician to physician before wheels up.
Patients leaving acute care for rehabilitation, skilled nursing, or a family home in another state travel with the mobility support and monitoring their discharge orders require.
Time-critical tissue and procurement teams fly on aircraft held on short-notice standby, dispatched against the transplant clock rather than a published schedule.
Full descriptions of all ten programs are on our air medical services page.
A coordinator takes the case and our medical director reads the chart before anything is scheduled.
Acuity selects the airframe and the clinical team, not the other way around.
Ground ambulance meets the patient on the unit; the flight crew assumes care at the ramp.
A second ground unit is waiting, and report is called to the receiving nurse.
No two missions price alike, so we quote per case instead of publishing a rate. Distance determines flight hours; acuity determines the crew; the crew and its equipment determine the airframe. A ventilated patient leaving Boston for a transplant center in the Midwest requires a jet with a physician aboard. A stable patient relocating from Springfield to a rehabilitation facility in Florida may travel comfortably with a medical escort at a fraction of that cost.
Ground ambulance coverage at both ends, oxygen volume, specialty equipment such as an isolette or intra-aortic balloon pump, handling fees at the departure field, and how close the receiving hospital sits to a runway all move the figure. Our billing team verifies benefits and pursues authorization in parallel with flight planning, so insurance never holds up a clinical decision. Every estimate arrives in writing and itemized.
Families rarely call us on a good day. What they need is not a sales pitch but someone who will answer at two in the morning, read the chart properly, and then stay on the file until the patient is in the new bed. That is the whole promise: one coordinator, reachable by name, who owns the ambulance legs as well as the flight and who calls the listed contact after every milestone rather than waiting to be chased.
We also say no when a dedicated jet is not warranted. Recommending a commercial escort costs us revenue and earns the referral back, which is why hospital case managers across the Commonwealth keep our number in their transfer binders.
There is no single number. The estimate is built from flight time, airframe, clinical staffing, oxygen and equipment needs, and ambulance coverage at both airports. We prepare a written quote per case, and we will tell you plainly if a lower-cost commercial escort would meet the same clinical need.
Urgent missions are typically airborne the same day. We begin aircraft and crew assignment while the sending physician is still completing the transfer summary, which removes the usual dead time between acceptance and departure.
We use the nearest suitable field with adequate runway length and ramp access, then confirm it against weather and traffic on the day of the flight. The goal is the shortest possible ground leg with the patient loaded.
Usually one companion can fly with the patient. On smaller airframes or high-acuity missions the crew may need that space for equipment, in which case we help arrange commercial travel that arrives close to the aircraft.
Insurance frequently pays when the transfer is clinically necessary and the sending physician documents it as such. We handle the authorization paperwork and appeals, and we work with Medicare, Medicaid, and commercial carriers.
We coordinate with the transfer centers, case managers, and physicians at the facilities listed on this page, and with receiving hospitals nationwide. If your facility is not named here, we can still arrange the mission.
The operations desk is staffed 24 hours a day. Call (800) 327-3004 or request a written quote and we will respond the same day.